Dutch Institute for Public Administration / PBLQ
Management, Leadership and Consultancy
Overall project value (EUR)
Range €100.000 till €1.000.000
Proportion carried out by candidate (%)
No of staff provided
Name of client
Uganda Revenue Authority (URA)
Origin of funding
January 2015 - ongoing for 33 months after start date
Detailed description of project
Support to the Tax Reform Project at the Uganda Revenue Authority for the implementation of the Data Warehouse / Business Intelligence project. The project seeks to enhance compliance through the use of integrated data, extracted from the various internal and external business systems. The objective of this all is to derive insights that can be leveraged to drive business decisions.
PBLQ provides a consultant in the role of Independent Quality Assurance. In this role he reviews and provides advice on the time, cost and quality aspects of the Data Warehouse/Business Intelligence implementation versus agreed parameters and best practice.
Besides these general aspects, specific attention is requested for Business Change Management. Part of this is:
Qualities assure the Solution Provider's People Change Management Plan to ensure its suitability to URA environment
Qualities assure the Solution Provider's Business Change Management plan to ensure its suitability to URA environment and the likelihood of benefits realisation.
Interviews with stakeholders and project to get an insight in their experience related to progress and bottle-necks
Review of deliverables by the project in general and more specific the ones delivered by the solution provider
Feedback session with project management and with the steering committee
Discussion about assumed issues in relation to contract management and issue and risk management
Type of services provided
The reviewed deliverables
Organisational structure and the performance of the management
Brief description of the feedback session inclusive the lessons learnt during and
Detected risks and issues and how the impact can be mitigated
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