Support to the Ministry of Finance of the Republic of Cameroon regarding the implementation of Integrated Tax Management Software

Dutch Institute for Public Administration / PBLQ

Management, Leadership and Consultancy


Overall project value (EUR) 
Range € 50.000 till € 100.000

Proportion carried out by candidate (%) 

No of staff provided 

Name of client 
Ministry of Finance of the Republic of Cameroon

Origin of funding 
KfW (German Development Bank) 

Dates (start/end) 
April 2016 – June 2016

Detailed description of project 
Support to the Government of Cameroon in their wish for the digitalisation of the fiscal system and the implementation of an integrated tax management software in particular.
The project seeks to improve the performance the “Direction Générale des Impôts” by redesigning its processes and introducing an integrated tax management system. By doing this it will have a direct impact on the services to the taxpayers and the revenue collected.
PBLQ provided two consultants to carry out a feasibility study, followed by the terms of reference for an implementation consultancy team.
The major objective of the feasibility study was to assess in how far the implementation of integrated tax management software and the herewith related Change Management can strengthen Cameroon's fiscal system by enhancing its efficiency, increasing public revenues, reducing costs and decreasing corruption. The study uncovered strengths and weaknesses of the current operations of the Ministry of Finance (MinFi), especially of DGI as a potential executing agency. The study covers the technical, operational and financial feasibility of the programme. The existing and remaining IT-systems are analysed with special regard to their technical and operational potential for integration into the new software.

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